Privacy Statement

1. Protecting your privacy is our priority

1.1 DrKlick Software ("DrKlick") is committed to maintaining the security and privacy of your personal information collected through this website, (the “Website”), the DrKlick mobile app("App"),and other online services (including the DrKlick electronic health record (the “EHR”), and the DrKlick patient portal ( “Patient Portal”) ) that we own and/or operate, (collectively, the “Services”). This Privacy Policy discloses DrKlick’s information collection and dissemination practices in connection with the Website, the Clinical EHR,the mobile app and the Patient Portal and applies solely to the information that we collect through those means

1.2 By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

1.3 This Privacy Policy is published in compliance with, inter alia:

2. Information Collected by Our Services

2.1 Information You Submit or We Collect on Your Behalf:
We collect information from you when you:

2.1.1 Payment Information:
Depending on the Services you use, we may also collect your billing information, including credit or debit card account information, or other forms of payment ("Payment Card Information"). By submitting your Payment Card Information, you expressly consent to the sharing of your information with third-party payment processers and other third-party services (including but not limited to vendors who provide fraud detection services to us and other third parties). These third parties may store your Payment Card Information for future use in our Services. We do not store your Payment Card Information, nor do we have direct control or responsibility for your Payment Card Information. The third party services that we utilize are contractually obligated to keep your Payment Card Information secure and confidential.

2.2 Automatically Collected Information:
We and our partners automatically gather information whenever you visit, log in, or otherwise interact with our Services, including when you receive emails delivered via our Services. We and our partners use the technologies described below and similar technologies that may not be expressly described (which we collectively call "Engagement Tools") to gather this information to enhance and operate our Services in a number of ways, such as to:

Even if you do not register with us or submit any information on our Services, our Engagement Tools will automatically receive information about, and the software running on, the computer, mobile phone, or tablet (each, a "Device") you use to interact with our Services.

2.2.1 Device Information:
When you interact with our Services, we collect information about your Device such as the URL of services your Device is requesting and the referring web pages, your IP address, Device type, operating system, browser type, application identifier, and, under certain circumstances, the location information your Device sends to us.

2.2.2 Cookies & Similar Technologies:
We and our partners collect information about you and your Devices through cookies, web beacons, and similar technologies. A "cookie" is a small data file sent from a website and stored on your Device to identify your Device in the future and allow for an enhanced personalized user experience based on your previous activity on the website. A "session cookie" disappears after you close your web browser, or may expire after a fixed period of time. A "persistent cookie" remains after you close your web browser and may be accessed every time you use our Services. We and our partners may use both session and persistent cookies on our Services. You should consult your web browser to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may not be able to use certain features of our Services.

3. Patient Data

3.1 Subscribers use our Services to collect personal information from their patients and create patient records. These records may include a patient’s name, address, health insurance and billing information, medical charts, appointment history and other patient data (“Patient Data”). This information is sometimes referred to as “personal health information”, “protected health information”, “data concerning health” or “sensitive data” depending on the location of the Subscribers and the privacy laws applicable to them. If you are a patient, Patient Data is collected from you when you visit your Subscriber clinic or practitioner and when you set up an account with the Subscriber clinic through our appointment booking widget.

3.2 Subscriber’s Role:
Subscribers retain sole control over Patient Data and may be referred to as a “health information custodian”, a “covered entity” or a “controller” depending on their location and the privacy laws applicable to them.
Subscribers determine:

Subscribers are responsible for complying with laws and regulations governing the use of Patient Data, and for determining the legal basis for such use.

3.3 DrKlick’s Role:
DrKlick is a service provider to Subscribers and may be referred to as an “agent”, “business associate” or “processor” of the Subscriber. DrKlick stores Patient Data in its secure data centers and makes it available to Subscribers and their users through our clinic management platform. DrKlick otherwise has no control over Patient Data. DrKlick will only access Patient Data on the instructions of the Subscriber or its practitioners or staff or, in rare cases, where needed in order to prevent or address technical problems or if required by law or court order.

4. How We Use Information

We may use the information we collect for the following purposes:

5. Security

5.1 We have put in place what we consider to be appropriate security measures against unlawful or unauthorised processing of your personal data we hold, and against the accidental loss of, or damage to, your personal data.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

5.2 The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

6. Changes to Privacy Policy

DrKlick reserves the right to modify this Privacy Policy at any time. You acknowledge that Your continued use of the DrKlick website after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of Your Personal Data is subject to the updated Privacy Policy.
This policy was last updated on the 8th of September 2019